Terms of use

Last updated: 11 November 2026

These terms govern your use of Thrivr, operated by Monstrum. By creating an account you agree to them.

Not medical treatment

Thrivr provides wellness, fitness and performance coaching. It does not diagnose, treat or cure any disease and does not replace your own doctor. Answer the PAR-Q+ honestly; if you flag, training waits for physician review. Stop exercising and seek medical help if you feel unwell.

Your account

You must be 18 or older and give accurate information. Keep your login secure; you are responsible for activity on your account.

Membership and payment

Thrivr offers two plans: Blueprint (your coach writes your plan and you train on your own) and Studio (your coach is live on video for every session). Prices depend on the plan, days per week, session length (Studio) and the term you pay for — 1, 3, 6 or 12 months. Members in India are billed in rupees; everyone else in US dollars. Monthly Blueprint includes a one-time onboarding fee. The full price is shown in the app before you pay.

You can request a full refund within 24 hours of paying. See our refund & cancellation policy for details.

Live sessions (Studio)

Your weekdays and time of day are chosen before payment and matched to a coach who is available then. The join link opens fifteen minutes before each session. Please join on time; sessions missed without notice may not be rescheduled.

Your plan is for you

Programmes, videos and materials are licensed for your personal use only. Do not copy, share or resell them.

Acceptable use

Do not misuse the service, attempt to access other people’s data, or harass coaches or staff.

Liability

To the extent permitted by law, Monstrum is not liable for indirect or consequential loss, and our total liability is limited to the fees you paid in the previous three months.

Changes

We may update these terms and will tell you about material changes in the app or by email.

Governing law

These terms are governed by the laws of India. Any dispute is subject to the exclusive jurisdiction of the courts in New Delhi.

Grievances

If you have a complaint about the service, your account or your data, write to our Grievance Officer, Shubham Vashist, Founder and Director, at grievance@thrivr.in, or by post to Monstrum, New Delhi, India. We acknowledge every complaint within 48 hours and resolve it within one month.

Contact

Questions: contact us, or see our contact page.